Quick Links

Mobile Security Industry News

[February 08, 2013]

Jersey Central Power & Light App Can Be Used to Report Service Interruptions Caused By Nor'easter

MORRISTOWN, N.J., Feb. 8, 2013 /PRNewswire via COMTEX/ -- If the wet, heavy snow and strong winds from the nor'easter cause power interruptions, Jersey Central Power & Light's (JCP&L) mobile optimized website and new mobile app can be used by customers to report their outages and learn about the company's overall restoration efforts.

The free app is available for Apple® iPhone® and Android(TM) smartphones. JCP&L customers can use the keyword "FirstEnergy" to locate the apps in the online store. A new mobile website is also available to customers who use a smartphone to visit www.jcp-l.com Features of the website and app include: -- A simple power outage reporting process and access to the company's 24/7 Power Center outage maps; -- A click-to-call feature to reach customer service and links to the company's social media sites; -- One-click access to the full company website from each page of the mobile site.

Even if a customer's home is without power as a result of severe weather, mobile phones can be charged with a car charger. By using a smartphone, customers will continue to have online access until JCP&L is able to restore electric service.

In addition to the mobile app, JCP&L customers can find the latest outage information on Facebook at www.facebook.com/JCPandL or on Twitter @JCP_L.

In a large-scale weather event such as the nor'easter, JCP&L encourages customers to plan ahead for the possibility of electric service interruptions by following these tips: Safety Tips During Outages -- Customers who are without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report the outage.

-- Keep flashlights and fresh batteries in the home. Avoid using candles, especially around children and pets.

-- If you have a water well and pump, keep an emergency supply of bottled water and/or fill your bathtub with fresh water.

-- Make sure you have a portable radio so you can stay tuned to your local radio station for updates on our progress to restore power.

-- Stock an emergency supply of convenience foods that do not require cooking.

-- Have a hard-wired telephone or a charged cell phone handy in the event you need to report your electricity is out.

-- Gather extra blankets or a sleeping bag for each person.

-- Do not use gas stoves, kerosene heaters or other open-flame appliances as heat sources - they can cause deadly carbon monoxide gas to build up in your home.

Downed Wires -- Customers should immediately report downed wires to JCP&L or local police or fire department. Customers should never go near a downed power line, even if they think it's no longer carrying electricity.

-- Don't try to remove trees or tree limbs from power lines. Wait for utility crews to arrive.

Customer Generators -- Emergency power generators offer an option for customers needing or wanting uninterrupted service. However, to ensure the safety of the home's occupants as well as that of utility company employees who may be working on power lines in the area, the proper generator should be selected and installed by a qualified electrician. When operating a generator, the power coming into the home should always be disconnected. Otherwise, power from the generator could be sent back onto the utility lines, creating a hazardous situation for utility workers.

JCP&L is a subsidiary of FirstEnergy Corp. (NYSE: FE). JCP&L serves 1.1 million customers in the counties of Burlington, Essex, Hunterdon, Mercer, Middlesex, Monmouth, Morris, Ocean, Passaic, Somerset, Sussex, Union and Warren.

FirstEnergy is a diversified energy company dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Maryland, Ohio, Pennsylvania, New Jersey, New York and West Virginia. Its generation subsidiaries control more than 20,000 megawatts of capacity from a diversified mix of scrubbed coal, non-emitting nuclear, natural gas, hydro, pumped-storage hydro and other renewables. Follow FirstEnergy on Twitter @FirstEnergyCorp.

SOURCE FirstEnergy Corp.

http://rt.prnewswire.com/rt.gif NewsItemId=CL57109&Transmission_Id=201302081340PR_NEWS_USPR_____CL57109&DateId=20130208

[ Back To Mobile Security Homepage's Homepage ]

Request a Demo

Weekly Demonstration: SAP Mobile Secure
Solution including SAP Afaria Cloud

Free 30-day Trial

Best MDM in the cloud. Best MDM
Analytics. Best MDM price.

Featured Whitepapers

What Is Your Mobile Content Policy? A Checklist for Content Risk Mitigation
We are living in a world that only 20 years ago was the realm of science fiction. Devices once just barely imaginable have become common consumer items, carried casually in pockets and purses, with constantly growing capabilities.

SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market
Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better communications with employees, partners, customers, and consumers. The trends in the enterprise mobility landscape drive a need for technology solutions to emerge.

View All

Featured Datasheets

Securing Enterprise Mobility for Greater Competitive Advantage
We are living in a world that only 20 years ago was the realm of science fiction. Devices once just barely imaginable have become common consumer items, carried casually in pockets and purses, with constantly growing capabilities.

Secure Mobile Content Management for the Enterprise
Every day employees move business files onto their mobile devices so they can work at home, on the road, or at client sites. The mobile workforce is a reality, as 80% of employees say they need to access work documents from outside the office.1 Instead of insecure, consumer-based tools, enterprises need a safe, reliable platform for managing content on mobile devices.

View All

Featured Webinar

Mobile Drives Field Service Productivity at Satellites Unlimited
Field service has never been more competitive or faster changing than it is today. Going mobile is a must to stay ahead of the competition, provide improved services, and keep up with ever-increasing customer expectations.

View All

Featured Webcast

End to End Mobility Requirements: IDC and SAP explore the 3rd Platform
A new IDC study states that we're in the midst of a shift that takes place once every 20 - 25 years - introducing a new technology platform that will inspire growth and innovation for enterprises of all sizes. IDC calls it the 3rd Platform - built on mobile devices and apps, cloud services, mobile broadband networks, "Big Data", analytics, and social technologies.

View All

Featured On-Demand Webinar

Analyst Webcast: Secure Content Management in a Mobile Age
Securing and managing content is taking on new importance as organizations try to cope with the explosion of business-oriented file sharing services while at the same time taking advantage of the proliferation of "smart" mobile devices.

View All