|
Gartner Positions Oracle Communications in the Leaders Quadrant for Integrated Revenue and Customer Management Solutions
REDWOOD SHORES, CA, Jan 02, 2013 (MARKETWIRE via COMTEX) --
Oracle (NASDAQ: ORCL)
News Facts
-- Gartner, Inc.'s 2012 "Magic Quadrant for Integrated Revenue and
Customer Management for CSPs" report positions Oracle in the Leaders
Quadrant. (1)
-- Gartner Magic Quadrants position vendors within a particular segment
based on their completeness of vision and ability to execute on that
vision.
-- The report evaluates the capabilities of vendors that offer
comprehensive, end-to-end solutions globally for billing, customer
care, rating, charging, mediation and policy management -- referred to
in the report as integrated revenue and customer management (IRCM).
-- For completeness of vision, Gartner notes: "This axis evaluates IRCM
vendors on their ability to convincingly communicate their current and
future market direction, innovation, customer needs, and competitive
forces, and on how well those statements map to Gartner research
positions." (1)
-- Regarding ability to execute, Gartner states: "This axis evaluates
IRCM vendors on the quality and efficiency of the processes, systems,
methods or procedures that enable their performance to be competitive,
efficient and effective, and to positively affect revenue, retention
and reputation." (1)
-- Gartner notes that "Leaders are vendors that would normally be
included in shortlists for IRCM solutions for large and midsize CSPs
worldwide. They perform profitably, grow their revenue and have a
presence in all major markets. Their functionality is above average,
and their technology and scalability are leading edge. Leaders also
engage in innovative projects and activities, carefully listening to
their customer base. They are also engaged in understanding the
underlying and emerging patterns/trends in revenue and customer
management activities, and direct their R&D resources and
investments accordingly." (1)
-- The full report, compliments of Oracle, is available at Magic Quadrant
for Integrated Revenue and Customer Management for CSPs.
Supporting Quote
-- "With the growth of over-the-top and third-party content providers,
traditional CSPs need innovative billing and policy management
solutions as well as tools to support a differentiated customer
experience to continue to attract and retain new customers and grow
their business. We believe our inclusion in the Leaders Quadrant in
this Gartner Magic Quadrant report recognizes Oracle's commitment to
providing open, integrated, standards-based solutions for billing,
policy and customer experience management that enable CSPs to thrive
as demand for next-generation content and services continues to grow,"
said Bhaskar Gorti, senior vice president and general manager, Oracle
Communications.
(1) Gartner, Inc., "Magic Quadrant for Integrated Revenue and Customer
Management for CSPs," by Norbert J. Scholz, Kamlesh Bhatia and Mentor
Cana, November 19, 2012.
Supporting Resources
-- Oracle Communications
-- Oracle Communications Unified Billing and Revenue Management and
Customer Relationship Management
-- Oracle Communications Elastic Charging Engine
-- Magic Quadrant for Integrated Revenue and Customer Management for CSPs
-- RELEASE: Oracle Extends Oracle Communications Billing and Revenue
Management Product Family with Innovative Oracle Communications
Elastic Charging Engine
-- Oracle Communications on YouTube
-- Oracle Communications on Diigo
-- Oracle Communications on Facebook
-- Oracle Communications on Twitter
-- Oracle Communications on LinkedIn
About Oracle Communications
Only Oracle's software and systems span
the communications industry technology landscape -- from
carrier-grade servers, storage and IT infrastructure, to
mission-critical business and operational support systems and service
delivery platforms; from business intelligence applications and
retail point-of-sale solutions to the Java platform running on more
than three billion mobile and handheld devices. Oracle helps 100 of
the world's top 100 service providers innovate and exploit new
business models, build strong, profitable customer relationships, and
streamline operations. For more information, visit
http://www.oracle.com/us/industries/communications/index.html
About Oracle
Oracle engineers hardware and software to work together
in the cloud and in your data center. For more information about
Oracle (NASDAQ: ORCL), visit www.oracle.com.
About Oracle in Industries
Oracle industry solutions leverage the
company's best-in-class portfolio of products to address complex
business processes relevant to the communications industry, helping
speed time to market, reduce costs, and gain a competitive
edge.
Trademarks
Oracle and Java are registered trademarks of Oracle
and/or its affiliates. Other names may be trademarks of their
respective owners.
About the Magic Quadrant
Gartner does not endorse any vendor,
product or service depicted in its research publications, and does
not advise technology users to select only those vendors with the
highest ratings. Gartner research publications consist of the
opinions of Gartner's research organization and should not be
construed as statements of fact. Gartner disclaims all warranties,
expressed or implied, with respect to this research, including any
warranties of merchantability or fitness for a particular purpose.
Contacts
Katie Barron
Oracle
+1.202.904.1138
Email Contact
Janice Clayton
O'Keeffe & Company
+1.443.759.8151
Email Contact
SOURCE: Oracle Corporation
http://www2.marketwire.com/mw/emailprcntct id=B8A99B6444F8B8DE
http://www2.marketwire.com/mw/emailprcntct id=E9C7CC82D3CE2461
[ Back To Mobile Security Homepage's Homepage ]
|
Follow Us