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[December 21, 2012]

ConnectWise Reaches 70,000 User Milestone Making it the Leading Professional Services Automation Platform for IT Service Providers

TAMPA, Fla., Dec. 21, 2012 /PRNewswire via COMTEX/ -- ConnectWise, developer of the leading service management software designed exclusively for IT service providers, VARS, ISVs and MSPs, today announced achieving a growth milestone of 70,000 users. This robust partner base has adopted the ConnectWise platform for integrated CRM, sales, service, project management, mobile support, service level agreements (SLAs), billing, and employee scheduling.

(Logo: http://photos.prnewswire.com/prnh/20120802/LA51502LOGO) The ConnectWise feature set automates key business processes to help partners become more agile, improve service levels to their clients and grow their companies. Used by IT service providers, system integrators, software vendors and developers, and governmental organizations, the ConnectWise platform boasts being more than just software and continues to be adopted by members of the IT Nation who are looking to not only improve their own agility in a competitive and rapidly changing marketplace but in an effort to capitalize on cross-partner pollination of ideas and best practices.

"Although ConnectWise the software is the tool we rely upon every day to manage our business, ConnectWise the company is dedicated to helping me achieve my goals," said Brian O'Shaughnessy, CEO at ITConnexx, Inc. "I view ConnectWise like a University; they provide everything I need to be successful as a small business owner and leader. I wouldn't be where I am today without their partnership." In addition to its solution that delivers advanced automation to significantly improve communications, workflow, sales/marketing and support functions, the company and its principals continue to be honored with industry and press awards for growth, innovation and leadership such as MSPMentor Hall of Fame, Xchange Xcellence, Inc. Magazine Inc. 500|5000, CRN Top Women of the Channel, and ChannelPro Readers' Choice.

"IT service providers have rewarded us by not only choosing ConnectWise as their IT business software but more so by joining our partner community - IT Nation, the largest and most powerful network of channel professionals in the world," said Arnie Bellini, ConnectWise CEO. "Our success is based on our commitment to the innovation and development of our award-winning software and solutions, our dedication to the growth and well-being of the IT Nation community, and the cultivation of a developer network that has resulted in our integration with more than 60 business-critical applications. Our users, ISVs and third-party technology providers, and authoritative resources such as industry trade publications, have all helped us achieve this all-time high and we're proud of our growing family." ConnectWise enables IT service providers to organize their business around one system, a unified and fully integrated operational platform. Designed primarily for use by technology companies, ConnectWise provides the features and benefits small to medium-sized VARs, MSPs, ISVs and web design firms not only look for, but require to get the most out of their business processes. Teams can work with greater efficiencies than ever before as ConnectWise simplifies roles and communication including help desk and service management; sales, marketing and account management; finance management; project management; procurement and inventory, dashboards and reporting; and integration.

Follow ConnectWise www.connectwise.com/twitterwww.connectwise.com/facebookwww.connectwise.com/youtubewww.connectwise.com/linkedinwww.connectwise.com/flickr About ConnectWiseDesigned exclusively for the IT Channel, ConnectWise is the leading business management solution for service providers, MSPs, technology consultants, integrators, and developers. Today more than 70,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability. ConnectWise fully integrates CRM, sales, help desk ticket and tracking, project tracking, IT service management, SLAs, dispatch scheduling, mobile IT services, time and expenses into a singular IT management software to dramatically streamline IT companies. For the last 29 years, ConnectWise has become the premier business operating system for IT solution providers. ConnectWise APIs are accessed by over 300 organizations, including ConnectWise partners and industry leaders of the IT Nation. For more information visit www.ConnectWise.com or call 800-671-6898.

All product and company names herein may be trademarks of their respective owners.

CONTACTMark SmithJPR Communications818-884-8282marks@jprcom.comSkype: jprmark SOURCE ConnectWise

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