Quick Links

Mobile Security Industry News

[December 14, 2012]

Dotcom-Monitor Announces UserView Monitoring(TM) with Video Capture: A User's View Video of Web Application Errors, Diagnostics, and Performance

Minneapolis, Minnesota, Dec 14, 2012 (PRWeb.com via COMTEX) -- Stop guessing about what your users experience when you have web application downtime. Dotcom-Monitor, announces an industry-first with the launch of UserView Monitoring(TM) Video Capture (UserView Video) , a browser-based monitoring service that records a video of a web application transaction, measures performance, captures errors, and provides diagnostics all on the same screen.

"When web applications have errors UserView Video captures a user's view video of the error - as it is occurring - that is paired with an interactive waterfall chart displaying details of the web pages' code performance. It's the fastest way available to diagnose web application errors minimizing downtime. You don't have to guess about what to fix, or what website users are experiencing. The web operations team can simultaneously see the network data and a video of the user's experience, so finding the problem that users experience is faster." noted Vadim Mazo, CTO.

Simplifying Proactive Web Application Monitoring UserView Video simplifies the set-up of monitoring processes with a browser-driven macro recorder, called EveryStep Recorder, which records web application scripts. Also, a series of automated diagnostic tools, including the video capture, significantly speed up web application error root cause analysis. Moreover, web application monitoring identifies troubling trends - before they become problems - so web operations can make proactive adjustments and avoid downtime.

Easy To Setup & Use Directed by a user's browser, EveryStep records browser actions as it steps through a web application (such as a login process). "It's easy to setup and use, but very powerful," said Mazo. "EveryStep automates the script setup, then users simply select alerting, reporting, and location preferences," noted Mazo.

Web application administrators can monitor the most complex web applications in minutes, including those with dynamic content, such as: Silverlight, Flash, Flex, Ajax, and other rich media.

Web Performance - Instant Alerts & Notifications The monitoring service can detect a multitude of web application functionality and performance errors caused by network, server, and page issues. When an error is detected, UserView sends alerts via phone, text, e-mail, SMS and more. Alerts are customizable by location, time of day, escalation processes, group notifications, and alert type. There is a robust false-alert verification process that can be set to various levels of sensitivity. During an error UserView launches automated diagnostics to pinpoint the root cause, including: a network trace-route, a snapshot of the webpage and its code, and a video movie of a browser moving through the web application as the error is happening.

Web Application Performance - Video + Data, Charts, and Graphs UserView Video connects to a web application as fast as every 1-minute from worldwide locations using a web browser that collects detailed analytics of the web application and page performance. Reporting includes built-in Service Level Agreement (SLA) reports, live dashboards, .pdf's, XML, Excel, text, video records, and live interactive drill down charts and graphs.

For more information: Contact Brad Canham, VP at Dotcom-Monitor, 1-888-479-0741 ext.1, or email at sales(at)dotcom-monitor(dot)com. Twitter @Dotcom_Monitor and see the video for UserView Video here.

Dotcom-Monitor An industry leader since 1998, Dotcom-Monitor remains the #1 choice of over 25,000 IT monitoring experts for worldwide external monitoring. Dotcom-Monitor culture of quality and innovation ensure organizations constantly improve using monitoring that reduces their downtime and optimizes their internet performance and user experiences.

Dotcom-Monitor active, external-based solution provides Monitoring, Reporting, Notification, Escalation and Analysis in the combination best suited to your needs. To learn more about web application, user experience, website monitoring, network monitoring, and server monitoring services, as well as web load stress testing services go to http://www.Dotcom-Monitor.com ### Read the full story at http://www.prweb.com/releases/2012/12/prweb10238552.htm PRWeb.com

[ Back To Mobile Security Homepage's Homepage ]

Request a Demo

Weekly Demonstration: SAP Mobile Secure
Solution including SAP Afaria Cloud

Free 30-day Trial

Best MDM in the cloud. Best MDM
Analytics. Best MDM price.

Featured Whitepapers

What Is Your Mobile Content Policy? A Checklist for Content Risk Mitigation
We are living in a world that only 20 years ago was the realm of science fiction. Devices once just barely imaginable have become common consumer items, carried casually in pockets and purses, with constantly growing capabilities.

SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market
Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better communications with employees, partners, customers, and consumers. The trends in the enterprise mobility landscape drive a need for technology solutions to emerge.

View All

Featured Datasheets

Securing Enterprise Mobility for Greater Competitive Advantage
We are living in a world that only 20 years ago was the realm of science fiction. Devices once just barely imaginable have become common consumer items, carried casually in pockets and purses, with constantly growing capabilities.

Secure Mobile Content Management for the Enterprise
Every day employees move business files onto their mobile devices so they can work at home, on the road, or at client sites. The mobile workforce is a reality, as 80% of employees say they need to access work documents from outside the office.1 Instead of insecure, consumer-based tools, enterprises need a safe, reliable platform for managing content on mobile devices.

View All

Featured Webinar

Mobile Drives Field Service Productivity at Satellites Unlimited
Field service has never been more competitive or faster changing than it is today. Going mobile is a must to stay ahead of the competition, provide improved services, and keep up with ever-increasing customer expectations.

View All

Featured Webcast

End to End Mobility Requirements: IDC and SAP explore the 3rd Platform
A new IDC study states that we're in the midst of a shift that takes place once every 20 - 25 years - introducing a new technology platform that will inspire growth and innovation for enterprises of all sizes. IDC calls it the 3rd Platform - built on mobile devices and apps, cloud services, mobile broadband networks, "Big Data", analytics, and social technologies.

View All

Featured On-Demand Webinar

Analyst Webcast: Secure Content Management in a Mobile Age
Securing and managing content is taking on new importance as organizations try to cope with the explosion of business-oriented file sharing services while at the same time taking advantage of the proliferation of "smart" mobile devices.

View All