[ + Watch Now + ]

Mobile Security Industry News

TMCNet:  MDLsolutions® in Partnership with Pimsware LLC Provides High Quality, Large Scale, Affordable Call Center Solution to Multiple Collection Agencies

[December 07, 2012]

MDLsolutions® in Partnership with Pimsware LLC Provides High Quality, Large Scale, Affordable Call Center Solution to Multiple Collection Agencies

SANTA ANA, Calif. --(Business Wire)--

MDLsolutions (News - Alert)®, in partnership with Pimsware, has provided a high quality, large scale, affordable call center solution to multiple collection agencies. The integration of MDLsolutions call center solution with the Pimsware CRM software has enabled us to provide a comprehensive call center solution for collection companies at a very affordable price. In today's market place there is a high value placed on the benefits of using a supported Predictive Dialer and CRM solution to increase productivity in your Call Center, and now it if more affordable then ever before.

MDLsolutions® co-founder Michael Langman commented, "MDLsolutions® set out to reduce a Call Center's cost of deploying complex, and normally expensive, PBX (News - Alert) and Predictive Dialer systems. With the MDLsolutions® affordable Call Center solution that is now able to fully integrate with Pimsware CRM, the Call Center has a reliable, accurate reporting, agent monitoring, and recording software tool - at an aggressively cost effective price intended to competitively reduce system expenses. The cost saving is immediate - not some time in the ear or distant future."


A quote from an actual customer-user:
"You have an exciting product that can really change the efficiency of business."

MDLsolutions provides remote setup and support for its Call Center customers. Minimum hardware requirements: 2 Windows PCs (IP PBX and Predictive Dialer) or 1 Windows PC running VirtualBox, and one Windows PC for each agent running on a network supported by a switch, with internet (VoIP connectivity).

About MDLsolutions

Founded in 2002, MDLsolutions® provided Customized Telecommunication Software Solutions. With the combined technical expertise of more than two decades of working in IT Telecommunications space with Cisco, ShoreTel, Avaya, Nortel, Mitel, TAPI, Aculab (News - Alert), Brooktrout (Cantata) and NMS, MDLsolutions® enables its customers to acquire and apply cutting edge technology and applications which increases productivity. MDLsolutions® provides high quality IT Telecom/VoIP solutions and world class customer service at affordable prices while refusing to compromise on its array of feature, reliability and true voice quality.

About Pimsware LLC

Based in Atlanta, GA, Pimsware is a software development company that provides solutions to organizations that manage large volumes of data, online fulfillment and call center operations across various industries.

With a focus on the debt receivables industry, our mission is to provide turnkey solutions for organizations that buy debt, collect on contingency, litigate, or a combination of all.

Pimsware LLC
5400 Laurel Spring Pkwy Ste 1303
Suwanee, GA 30024
+1-866-987-7467 - Toll Free
+1-678-638-2250
www.pimsware.com

If you'd like more information about MDLsolutions, Inc. or to schedule an interview with Gary LaMar, please call 1-888-473-7820 (ext 130) or email him at glamar@mdlsolutions.com.


[ Back To Mobile Security Homepage's Homepage ]

Follow Us

  • Mobile Security - LinkedIn
  • Mobile Security - Youtube
  • Mobile Security - Facebook
  • Mobile Security - Twitter
  • Mobile Security - RSS Feed

Request a Demo

Weekly Demonstration: SAP Mobile Secure
Solution including SAP Afaria Cloud

Free 30-day Trial

Best MDM in the cloud. Best MDM
Analytics. Best MDM price.

Featured Whitepapers

What Is Your Mobile Content Policy? A Checklist for Content Risk Mitigation
We are living in a world that only 20 years ago was the realm of science fiction. Devices once just barely imaginable have become common consumer items, carried casually in pockets and purses, with constantly growing capabilities.

SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market
Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better communications with employees, partners, customers, and consumers. The trends in the enterprise mobility landscape drive a need for technology solutions to emerge.

Featured Datasheets

Securing Enterprise Mobility for Greater Competitive Advantage
We are living in a world that only 20 years ago was the realm of science fiction. Devices once just barely imaginable have become common consumer items, carried casually in pockets and purses, with constantly growing capabilities.

Secure Mobile Content Management for the Enterprise
Every day employees move business files onto their mobile devices so they can work at home, on the road, or at client sites. The mobile workforce is a reality, as 80% of employees say they need to access work documents from outside the office.1 Instead of insecure, consumer-based tools, enterprises need a safe, reliable platform for managing content on mobile devices.

Featured Webinar

Mobile Security - Mobile Drives Field Service Productivity at Satellites Unlimited

Mobile Drives Field Service Productivity at Satellites Unlimited
Field service has never been more competitive or faster changing than it is today. Going mobile is a must to stay ahead of the competition, provide improved services, and keep up with ever-increasing customer expectations.

Featured Webcast

Mobile Security - End to End Mobility Requirements: IDC and SAP explore the 3rd Platform

End to End Mobility Requirements: IDC and SAP explore the 3rd Platform
A new IDC study states that we're in the midst of a shift that takes place once every 20 - 25 years - introducing a new technology platform that will inspire growth and innovation for enterprises of all sizes. IDC calls it the 3rd Platform - built on mobile devices and apps, cloud services, mobile broadband networks, "Big Data", analytics, and social technologies.

Featured On-Demand Webinar

Mobile Security - Analyst Webcast: Secure Content Management in a Mobile Age

Analyst Webcast: Secure Content Management in a Mobile Age
Securing and managing content is taking on new importance as organizations try to cope with the explosion of business-oriented file sharing services while at the same time taking advantage of the proliferation of "smart" mobile devices.

Featured Infographics

Featured Press Releases