Quick Links

Mobile Security Industry News

[March 30, 2012]

Comcast Business Services Broadens Voice Portfolio with Business VoiceEdge

Mar 30, 2012 (Close-Up Media via COMTEX) -- Comcast Corp., a provider of information and communications products and services, announced Comcast Business VoiceEdge, a cloud-based voice and unified communications solution.

Fully managed over Comcast's network, the Company said Business VoiceEdge eliminates the need for expensive on-site equipment such as PBX and key systems, provides a predictable monthly cost, as well as a high service quality and customer experience. Additionally, Business VoiceEdge delivers a common user experience, high definition (HD)-quality voice service, and a full suite of unified communications features that help today's multi-site organizations and mobile workforce communicate more efficiently. Business VoiceEdge is now available across most of Comcast's Northeastern Division, which includes 14 states from Maine through Virginia and the District of Columbia, as well as Chicago. Nationwide rollout across Comcast's entire service is targeted by the end of 2012.

"What sets Comcast apart from other players in this space is that we're the only provider to combine a cloud-based voice service with vast network reach, a well-known brand and a strong focus on providing great products with high quality and consistency," said Bill Stemper, President of Comcast Business Services. "Businesses, especially those with a distributed workforce, need a reliable and consistent voice solution that allows their "on-the-go" employees to stay connected anytime and anywhere. Together with our Ethernet and alongside our PRI services we are now delivering an array of solutions for all types of mid-sized organizations." With Business VoiceEdge, Comcast noted that it provides customers a solution with unlimited nationwide calling, Polycom phones at no additional charge, HD audio and unified communications and mobility features, including: -Be Anywhere: Lets workers live the one number lifestyle by integrating their work line with their mobile device, home office or other locations to have calls follow them or push/pull them between devices without having to disconnect and then reconnect the call.

-Voicemail-to-email: Voice messages conveniently reach "anytime, anywhere" workers when away from the office or working remotely by sending a copy of the voicemail to their email.

-Telephony Toolbar: A downloadable client that enables click-to-dial and service management from within Microsoft Outlook, Internet Explorer, and Mozilla Firefox.

-Business Voice Continuity: Redirect calls to back-up numbers if there is a power outage or other on-site issues to keep business operating.

-Multi-Location Simplicity and Commonality: On-net calling between sites using extensions, unified calling experience, add new locations quickly, and share call handling (receptionist, hunt groups and auto attendants) across offices.

"As with other cloud-based applications and services, organizations of all sizes are investigating cloud-based voice solutions as a means to help reduce costs and simplify operations while improving worker productivity. This combination would seem to be an obvious choice, but the service availability and operator reliability questions have been challenging," said Infonetics Research Directing Analyst, VoIP and IMS, Diane Myers. "Combining the Business VoiceEdge product with Comcast's nationwide network and strong data products is a compelling addition to the market." According to a release, Comcast Business VoiceEdge is the latest addition to the Comcast suite of voice solutions, which include Business Class Voice, a voice line service designed for small businesses, and Business Class Trunks, an intelligent phone service for organizations that works with existing PBX equipment and provides scalability and security using Comcast's IP network. Business VoiceEdge is delivered over Comcast's network, which spans 20 of the nation's top 25 markets, and is monitored by multiple Network Operations Centers (NOCs) for 24x7x365 support.

Comcast Business Services, a unit of Comcast Cable provides communication solutions to help organizations of all sizes meet their business objectives.

Comcast Corp. is a provider of entertainment, information and communications products and services.

More information: www.comcast.com www.business.comcast.com ((Comments on this story may be sent to newsdesk@closeupmedia.com))

[ Back To Mobile Security Homepage's Homepage ]

Request a Demo

Weekly Demonstration: SAP Mobile Secure
Solution including SAP Afaria Cloud

Free 30-day Trial

Best MDM in the cloud. Best MDM
Analytics. Best MDM price.

Featured Whitepapers

What Is Your Mobile Content Policy? A Checklist for Content Risk Mitigation
We are living in a world that only 20 years ago was the realm of science fiction. Devices once just barely imaginable have become common consumer items, carried casually in pockets and purses, with constantly growing capabilities.

SAP Enterprise Mobility: Bringing a Cohesive Approach to a Complex Market
Mobility and consumerization are creating complexity in the enterprise, but embracing the change can lead to more productive mobile workers as well as better communications with employees, partners, customers, and consumers. The trends in the enterprise mobility landscape drive a need for technology solutions to emerge.

View All

Featured Datasheets

Securing Enterprise Mobility for Greater Competitive Advantage
We are living in a world that only 20 years ago was the realm of science fiction. Devices once just barely imaginable have become common consumer items, carried casually in pockets and purses, with constantly growing capabilities.

Secure Mobile Content Management for the Enterprise
Every day employees move business files onto their mobile devices so they can work at home, on the road, or at client sites. The mobile workforce is a reality, as 80% of employees say they need to access work documents from outside the office.1 Instead of insecure, consumer-based tools, enterprises need a safe, reliable platform for managing content on mobile devices.

View All

Featured Webinar

Mobile Drives Field Service Productivity at Satellites Unlimited
Field service has never been more competitive or faster changing than it is today. Going mobile is a must to stay ahead of the competition, provide improved services, and keep up with ever-increasing customer expectations.

View All

Featured Webcast

End to End Mobility Requirements: IDC and SAP explore the 3rd Platform
A new IDC study states that we're in the midst of a shift that takes place once every 20 - 25 years - introducing a new technology platform that will inspire growth and innovation for enterprises of all sizes. IDC calls it the 3rd Platform - built on mobile devices and apps, cloud services, mobile broadband networks, "Big Data", analytics, and social technologies.

View All

Featured On-Demand Webinar

Analyst Webcast: Secure Content Management in a Mobile Age
Securing and managing content is taking on new importance as organizations try to cope with the explosion of business-oriented file sharing services while at the same time taking advantage of the proliferation of "smart" mobile devices.

View All