|[November 03, 2011]
SugarCRM Arms Developer Community with More Tools with Newest Version of Sugar 6
CUPERTINO, Calif. --(Business Wire)--
the world's fastest growing customer relationship management (CRM)
company, today announced the release of Sugar
6.3, a major upgrade to its Community
Edition. Since 2004, there have been more than ten million downloads
of Sugar and its related projects, delivering value to more than 850,000
people at more than 70,000 organizations worldwide.
The latest platform enhancements include support for deeper integration
with third party applications, faster feedback for real-time
collaboration, and tighter administrative control for a 360-degree view
of all activities and projects. The new Sugar 6 dedicates the most
flexible, intuitive and open CRM platform on the market to its community
developers and customers.
"Being open and flexible is in SugarCRM's (News - Alert) heritage; we provide a free
and open source platform that developers can use to build their own
applications," said John Mertic, community manager at SugarCRM. "The
newest release of the Sugar platform is dedicated to our community and
provides them with more robust tools and significant feature
enhancements. It's imperative we build together, so as the community
grows, so does SugarCRM as a company."
Enhanced Admin Control Provides Open View of All Activities
The new Sugar 6 provides more thorough administrative controls to users.
The new mass update control allows administrators to arrange either
role-based or policy-based access, granting a complete view of
activities for better project management. Improvements to the platform
increase the ability to handle activities during lead conversation,
resulting in more flexibility during the lead conversation process. Sugar
Logic now has the ability to import data, create formulas, rename
modules and manage mass updates to all modules for greater transparency.
Intuitively Designed for Integration
Built for customization and to fit with a variety of third-party
applications and different solutions, the latest version of Sugar 6 can
now integrate data from even more sources. Sugar 6.3 has an enhanced
Import Wizard and the ability to import Google (News - Alert) contacts. Users can also
do more inline editing thanks to the improved quick edit feature in
ListViews, subpanels and reports. Users can also easily import and
archive external emails into Sugar 6.3.
Continual Feedback Fosters Deeper Collaboration
The new platform allows SugarCRM's open development process to gather
continual feedback from customers and users, resulting in higher quality
products designed to meet real-world needs. For example, through the
company's Open+ Developer program, Sugar 6.2.4 had a record 10% of the
bug fixes that came directly from community contributions, and there
have been nearly 100 accepted code contributions this year.
"By participating in the SugarCRM Open+ Developer Program, we have had
the opportunity to contribute to code sprints and to co-innovate
alongside other members of the community and SugarCRM engineers," said
Vincent Rollin, CTO and co-founder of Synolia.
"The program lets us have a larger voice in SugarCRM, and we are
effectively able to shape the future of the Sugar product family."
The new platform also offers an upgraded AJAX user interface, resulting
in an average of 40 percent performance improvement with faster response
As with all Sugar offerings, users can run Sugar 6.3 both on-premise and
in the cloud and can make unlimited changes without restriction. Sugar
is the world's most widely used open source CRM solution. With more than
30,000 developers and over 1,000 extension projects on SugarForge,
the Sugar community supports a growing collaboration of developers,
programmers, partners and customers. With Sugar 6.3, the community now
has even more choices and a greater ability to build tailor-made
Sugar 6.3 is available immediately. For more information on SugarCRM,
SugarForge or the latest version of Sugar, please visit http://www.sugarcrm.com/crm/download
Also, fan SugarCRM on Facebook,
follow the company on Twitter (News - Alert) and subscribe to the company's YouTube
SugarCRM makes CRM simple. As the world's fastest growing customer
relationship management (CRM) company, SugarCRM applications have been
downloaded more than ten million times and currently serve over 850,000
end users in 192 countries. Over 7,000 customers have chosen SugarCRM's
On-Site and Cloud Computing services over proprietary alternatives.
SugarCRM has been recognized for its customer success and product
innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and
Intelligent Enterprise. For more information, call (408) 454-6900 or
1 87 SUGARCRM toll-free in the US, email firstname.lastname@example.org,
or visit http://www.sugarcrm.com.
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