CRM AND CONTACT CENTER PROS TO CONVENE IN LOS ANGELES FOR CALL CENTER 2.0 CONFERENCE AND ITEXPO WEST 2008
Executives From Avaya, Nortel, NextNine, Zeacom, Interactive Intelligence, Voicecurve, Miercom, SpinVox, CosmoCom Dimension Data, Noble Systems, Empirix (News - Alert), IQ Services, KnoahSoft, NICE Systemsn, Aspect Software, VoSKY, GyrusLogic, Sterling Commerce, and UCN
To Debate and Address Contact Center Management, CRM and Service/Support
More than 7,000 attendees expected at the only Major Communications Event taking place this Fall! Don’t miss this opportunity to hear from industry leaders on actual deployments, as well as the latest advancements in CRM and in today’s IP-based contact center environment.
WHAT: CALL CENTER 2.0 CONFERENCE
(Collocated with ITEXPO (News - Alert) West 2008)
WHEN: September 16-18, 2008
WHERE: Los Angeles Convention Center, Los Angeles, CA
FOCUS ON: Unified Communications, SaaS (News - Alert), SIP in the Contact Center, Workforce Optimization, Mobility, Customer Service 2.0
Full Conference Agenda available at:
Press registration includes complete access to all keynotes, educational sessions, meals, networking events and receptions! To register, please visit: http://www.tmcnet.com/voip/conference/west-08/w08-press-registration.aspx
For additional information, please visit: http://www.tmcnet.com/voip/conference/call-center/ or http://www.itexpo.com
About TMC (News - Alert)®
Technology Marketing Corporation (TMC) publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 3,500 most visited Web sites in the world by Quantacast, an independent Web traffic-ranking site, TMCnet serves as many as three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer Conference, and Call Center 2.0 Conference. For more information about TMC, visit www.tmcnet.com.
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